Terms of Service—
We aim to ship within 10 days of a purchase being made, however in particularly busy periods or if we do not have the prints in hand it may take longer. If you require a print by a particular date we recommend you e-mail us to see whether this is possible. Once a print is shipped we will send out shipping information to you including tracking codes if available.
- Delivery Guarantee
If you have not received your purchase within 30 days from the shipping date we will send you a replacement free of charge. If a replacement is not available we will refund you order, including shipping. If your order is returned to us unclaimed we reserve the right to charge for an extra shipping charge to get the product back to you.
- Purchase Limits
There is currently a site-wide limit of one edition per order. If you wish to purchase more than one copy of a particular edition please e-mail us to see whether this is possible.
If you are unhappy with your purchase you may return it to us at your own cost for a full refund upon receipt. Please inform us beforehand if you are returning an item.
Black Dragon Press reserves the right to alter the price of the products in its shop without notice to be different to those advertised elsewhere.
- Multi-currency purchases
When purchasing items in your own currency other than GBP please be aware that your bank may still charge you a Foreign Transaction Fee. This is out of our control.
- Contact Information
Questions about the Terms of Service should be sent to us at firstname.lastname@example.org.